.engage-customer-support { max-width: 920px; }
.engage-customer-support-card {
    margin: 0 0 24px;
    padding: 20px;
    border: 1px solid rgba(0,0,0,.12);
    border-radius: 10px;
}
.engage-customer-support-card select,
.engage-customer-support-card input[type="text"],
.engage-customer-support-card textarea,
.engage-customer-support form textarea {
    box-sizing: border-box;
    width: 100%;
    max-width: 100%;
}
.engage-customer-support-list { display: grid; gap: 10px; }
.engage-customer-support-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 14px;
    border: 1px solid rgba(0,0,0,.12);
    border-radius: 8px;
    text-decoration: none;
}
.engage-customer-support-thread { display: grid; gap: 12px; margin: 20px 0; }
.engage-customer-support-message {
    padding: 14px 16px;
    border-radius: 10px;
    background: rgba(0,0,0,.04);
}
.engage-customer-support-message-customer { margin-left: 8%; }
.engage-customer-support-message-staff { margin-right: 8%; }
.engage-customer-support-message p { margin-bottom: 0; }
@media (max-width: 600px) {
    .engage-customer-support-row { align-items: flex-start; flex-direction: column; }
    .engage-customer-support-message-customer,
    .engage-customer-support-message-staff { margin-left: 0; margin-right: 0; }
}

/* Support attachments and account field contrast (v2.12.5) */
.engage-customer-support-card select,
.engage-customer-support-card select option {
    background: #111827 !important;
    color: #fff !important;
}
.engage-support-attachment-field small {
    display: block;
    margin-top: 6px;
    opacity: .75;
}
.engage-support-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 12px;
}
.engage-support-attachment {
    display: block;
    width: 150px;
    text-decoration: none;
}
.engage-support-attachment img {
    display: block;
    width: 150px;
    height: 110px;
    object-fit: cover;
    border-radius: 8px;
    border: 1px solid rgba(255,255,255,.15);
}
.engage-support-attachment span {
    display: block;
    margin-top: 4px;
    overflow: hidden;
    color: inherit;
    font-size: 12px;
    text-overflow: ellipsis;
    white-space: nowrap;
}


/* My Account experience (v2.12.6) */
.woocommerce-MyAccount-content .engage-account-dashboard ~ p { display: none; }
.engage-account-dashboard { max-width: 980px; }
.engage-account-dashboard-intro { margin-bottom: 22px; }
.engage-account-dashboard-intro h2 { margin-bottom: 8px; }
.engage-account-dashboard-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.engage-account-dashboard-card { display: flex; min-height: 110px; padding: 18px; flex-direction: column; justify-content: center; gap: 7px; border: 1px solid rgba(255,255,255,.16); border-radius: 12px; background: rgba(255,255,255,.04); color: inherit; text-decoration: none; }
.engage-account-dashboard-card:hover { border-color: currentColor; }
.engage-account-dashboard-card strong { font-size: 18px; }
.engage-account-dashboard-card span { opacity: .8; }
.engage-account-dashboard-card em { display: inline-flex; min-width: 22px; height: 22px; margin-left: 5px; padding: 0 6px; align-items: center; justify-content: center; border-radius: 999px; background: #b91c1c; color: #fff; font-size: 12px; font-style: normal; }
.woocommerce-orders-table__cell-order-actions .button.engage-support { white-space: nowrap; }
@media (max-width: 640px) { .engage-account-dashboard-grid { grid-template-columns: 1fr; } .engage-account-dashboard-card { min-height: 0; } }

/* Embedded Support Centre intake (v2.16.1) */
.engage-hub-embedded-support{max-width:none}.engage-hub-embedded-support .engage-customer-support-card{margin:0;padding:0;border:0;background:transparent}.engage-hub-embedded-support input[type="text"],.engage-hub-embedded-support select,.engage-hub-embedded-support textarea{box-sizing:border-box;width:100%;max-width:100%}.engage-hub-embedded-support .button{font-weight:700}

/* Native dropdown contrast fix (v2.16.2) */
.woocommerce-MyAccount-content .engage-customer-support select,
.engage-customer-support .engage-customer-support-card select,
.engage-hub-embedded-support select {
    background-color: #0b1728 !important;
    color: #f3f4f6 !important;
    -webkit-text-fill-color: #f3f4f6 !important;
    color-scheme: dark;
}
.woocommerce-MyAccount-content .engage-customer-support select option,
.engage-customer-support .engage-customer-support-card select option,
.engage-hub-embedded-support select option {
    background-color: #0b1728 !important;
    color: #f3f4f6 !important;
    -webkit-text-fill-color: #f3f4f6 !important;
}
.woocommerce-MyAccount-content .engage-customer-support select option:checked,
.engage-customer-support .engage-customer-support-card select option:checked,
.engage-hub-embedded-support select option:checked {
    background-color: #1f6fd6 !important;
    color: #ffffff !important;
}