Terms & Conditions

Engage Cosplay Terms & Conditions

Last Updated: June 2026

About Us

Engage Cosplay is a UK-based supplier of cosplay electronics and accessories.

By placing an order through our website, you agree to these Terms & Conditions.

Products

Our products are designed for cosplay, prop building, costuming, display and entertainment purposes.

Unless specifically stated otherwise, products are supplied as described on the product page at the time of purchase.

Products may require installation into third-party props, armour, helmets or accessories. Customers are responsible for ensuring compatibility with their chosen costume or prop.

Fan-Inspired Products

Our products are fan-inspired cosplay accessories and are not affiliated with, endorsed by, sponsored by, or associated with Disney, Lucasfilm, Marvel, Hasbro, or any other intellectual property owner.

Any references to characters, costumes or franchises are provided solely for compatibility and descriptive purposes.

Pricing

All prices are displayed in GBP (£) unless otherwise stated.

Prices may change without notice, however the price paid at checkout will be honoured for confirmed orders.

Orders

Orders are accepted once payment has been successfully processed.

We reserve the right to cancel or refuse orders where fraud, pricing errors, stock issues or other exceptional circumstances occur.

Shipping

Estimated dispatch and delivery times are provided as guidance only and are not guaranteed.

Customers are responsible for ensuring shipping information is accurate.

International Orders

International customers may be required to pay import duties, taxes, customs fees or handling charges imposed by their country.

These charges are the responsibility of the customer.

Returns

Please refer to our Returns & Refunds Policy for full details.

Product Reviews & Review Reminders

Following a purchase, we may send you an automated email inviting you to leave a review of the product or your experience with Engage Cosplay.

Leaving a review is entirely optional, and you are under no obligation to respond to a review request.

Reviews submitted through our website may be displayed publicly alongside the relevant product or elsewhere on our website.

Product Support

Support is provided for genuine Engage Cosplay products purchased directly from us or authorised sellers.

Firmware updates, troubleshooting assistance and documentation may be provided where available.

Limitation of Liability

To the maximum extent permitted by law, Engage Cosplay shall not be liable for indirect, incidental or consequential damages arising from the use of our products.

Customers are responsible for safe installation and operation of all products.

Contact

For support or enquiries, please contact us via the Contact Us page on our website.