This guide explains how to prepare your own audio files for use with the Engage Pro Elite.

Each button on the Engage Pro Elite supports two primary actions:

• Click
• Short Hold

Each action is identified by a specific file name.

A button can contain multiple sounds for either Click or Hold actions.

Simply increment the number at the end of the filename.

Click:

t1clk1.wav
t1clk2.wav
t1clk3.wav

Hold:

t4hld1.wav
t4hld2.wav
t4hld3.wav

When multiple files are present, the Engage Pro Elite will cycle through them in sequence.

All audio files must use the following format:

Using any other format may result in:

• Audio playing too quickly
• Audio playing too slowly
• Distorted playback
• Incorrect volume levels
• Files not playing at all

Once your audio files have been prepared, they can be installed onto your Engage Pro Elite.

👉 See:

Installing & Removing Sound Packs

This guide explains:

• Folder structure
• Character profiles
• Installing new sound packs
• Removing existing sound packs

If you experience audio issues such as:

• Sounds playing too fast
• Sounds playing too slow
• Audio that is too quiet
• Audio that is too loud
• Distorted playback

Please verify your audio files are using the correct format before assuming there is a problem with the Engage Pro Elite.

The vast majority of playback issues are caused by incorrectly formatted audio files rather than a fault with the device.

👉 Troubleshooting Guide

👉 How to Report an Issue