This guide explains how to update the firmware on your Engage Pro Elite using the WiFi Portal.

Please read this carefully:

• Ensure the device has a stable power connection
• Do NOT power off during the update
• Only use official firmware from this Engage repository

👉 Download Firmware

1. Go to the firmware releases page
2. Download the latest .bin file

Example: engage_pro_elite_v2.2.4.bin

1. Power off the device
2. Hold Button 8
3. Power on while holding Button 8
4. Release once the device starts

1. On your phone or computer, open WiFi settings
2. The device will now create its own WiFi network. Something similar to this.

3. Enter password: engage1234

Once connected, open a browser and go to: http://192.168.4.1

⚠️ If your device warns about no internet connection, stay connected.

1. Navigate to Firmware Update

2. Select the .bin file
3. Start the upload

• The file will upload to the device
• Firmware will install automatically
• The device will reboot when complete

⚠️ Do NOT disconnect power during this process

After reboot:

• Login to Portal to confirm Firmware version

• Device should start normally
• Test button inputs
• Confirm audio playback works as expected

• Not connected to device WiFi
• Mobile data interfering
• Incorrect IP address

• File corrupted or incomplete
• Retry upload
• Reboot device and try again

• Power cycle the device
• Retry the update process

If something goes wrong:

• Re-enter WiFi Portal Mode (Button 8 at boot)
• Downgrade back to previous version. Option is available on the Firmware Update page on the portal.

• Only install firmware intended for Engage Pro Elite
• Do not interrupt the update process
• Always use official firmware releases

👉 Troubleshooting Guide
👉 How to Report an Issue